Edelweiss Original (“Edelweiss Original,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase at edelweissoriginal.com (the “Site”), how we use and share it, and the choices you have. By using the Site, you agree to the practices described here.
Information we collect
**Information you provide to us.** When you place an order, create an account, or contact us, we may collect your name, shipping and billing address, email address, telephone number (if provided), and the details of your order. When you pay, your card or payment details are entered directly with our payment processor — we do not store full payment card numbers on our servers.
**Information collected automatically.** When you visit the Site, we and our service providers may automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, and how you interact with the Site.
**Cookies.** Cookies are small files stored on your device that help the Site function (for example, keeping items in your cart) and help us understand Site usage. You can control cookies through your browser settings; disabling some cookies may affect how the Site works.
How we use your information
We use the information we collect to:
– process, fulfill, and deliver your orders, and send order confirmations and updates;
– provide customer service and respond to your inquiries;
– process payments and prevent fraud;
– operate, maintain, and improve the Site and our products;
– send you marketing or promotional communications where permitted (you may opt out at any time); and
– comply with our legal obligations.
How we share your information
We do not sell your personal information. We share it only as needed to run our business, including with:
– **Payment processors.** We use Stripe to process payments; if you choose a “buy now, pay later” option, your information is shared with the applicable provider (such as Affirm or Klarna) to process that financing. Their use of your information is governed by their own privacy policies.
– **Shipping carriers.** We share your name and shipping address with carriers (such as USPS) to deliver your order.
– **Service providers.** Companies that host the Site, send email, or provide analytics on our behalf, and who are permitted to use your information only to provide those services to us.
– **Legal and safety.** When required by law, to enforce our terms, or to protect the rights, property, or safety of Edelweiss Original, our customers, or others.
– **Business transfers.** In connection with a merger, acquisition, or sale of assets, subject to this Policy.
Data retention
We keep your personal information for as long as needed to fulfill the purposes described in this Policy — including completing your orders, meeting our legal, tax, and accounting obligations, and resolving disputes — after which we delete or anonymize it.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. You can opt out of marketing emails at any time using the unsubscribe link.
**California residents.** If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, to request deletion, and to opt out of the “sale” or “sharing” of personal information. We do not sell your personal information.
**International visitors.** The Site is operated in the United States. If you access it from outside the U.S., your information will be processed in the United States, where privacy laws may differ from those in your country.
To exercise any of these rights, contact us at [CONTACT EMAIL].
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. Payment transactions are encrypted and handled by our payment processor. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Third-party links
The Site may link to third-party websites or services we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time.
If you have questions about this Privacy Policy or your information, contact us.